Help technicians provide a faster, more reliable service and increase their billable time. Field service made easy by TomTom.
Increase billable time
TomTom WORKsmart™ solutions aren’t just great value in themselves, they can also help substantially reduce your costs and increase billable time. You’ll receive real-time information about a job, which you can relay instantly to your technician’s TomTom device, saving you up to 40% on mobile phone charges. You’ll also save time and money on fuel with state-of-the-art navigation that uses live traffic and route information to get your drivers to customers with no unnecessary detours. Plus, TomTom technology uses information on local traffic conditions to guide them through the safest routes and avoid accidents. Because you’ll make fewer claims, you’ll cut down on costly insurance premiums too.
Punctuality to be proud of
Whether you manage a team of of tradesmen such plumbers, electricians or cleaners, it’s important that they turn up at your customer’s door on time, stress-free and ready to get on with the job. Our navigation devices use live information to guide your ‘man in the van’ through traffic quickly and safely for a hassle-free drive. What’s more, our vehicle tracking system lets you keep an eye on delays and warn the customer as soon as you think they’ll be late – so the driver can relax, knowing they’ve been told. You can also use this tracking information to provide more transparent bills, detailing exactly how long the tradesman spent on a job.
Make driving a pleasure and boost motivation
Being able to travel quickly from one job to another has a great impact on a technician’s productivity. TomTom WORKsmart™ solutions help you manage your fleet in the smartest way to avoid downtime between jobs. For example, our vehicle tracking system allows you to send the nearest available plumber or electrician to a job. It also makes drivers more accountable, as you’ll be able to follow how much time they spend working, idling and with a customer. Finally, you’ll cut down on time spent on admin with our system that generates reliable detailed reports on information such as miles driven, fuel consumption and time spent behind the wheel – all at the touch of a button.
Service and Maintenance Case Studies
With over 25,000 customers, 300,000 active vehicles in 22 countries, TomTom’s business solutions have been applied successfully in a broad range of industry niches. A selection of Service and Maintenance Case Studies are presented here, click image to open. Many more case studies can be found here.